Shipping policy
Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
Once your order is shipped, you will receive a tracking link via email or SMS to monitor the delivery status.
Shipping Locations
We currently ship across India.
If you are located in a remote area where delivery service is limited, shipping times may be slightly longer.
Delivery Time
Estimated delivery times depend on your location:
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Metro Cities: 2–4 business days
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Tier 2 & Tier 3 Cities: 3–6 business days
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Remote Areas: 5–8 business days
Delivery timelines may vary due to courier delays, weather conditions, or high order volumes.
Shipping Charges
Shipping charges are calculated at checkout based on:
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Delivery location
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Package weight and dimensions
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Courier partner selected
Occasionally, we may offer free shipping promotions, which will be clearly shown during checkout.
Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS.
You can track your shipment using the tracking link provided.
Delays
While we strive to deliver your order within the estimated timeframe, delays may occasionally occur due to factors beyond our control such as:
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Courier service issues
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Weather conditions
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Public holidays
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High shipping volumes
We appreciate your patience in such situations.
Incorrect Address
Please ensure that your shipping address and contact details are correct when placing the order.
We are not responsible for orders that are delayed or returned due to incorrect or incomplete address information.
Damaged Packages
If your package arrives damaged or tampered, please:
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Take photos of the package.
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Contact us within 24 hours of delivery.
We will assist you in resolving the issue.
Contact Us
If you have any questions about shipping, please contact us:
Papero Notebooks
No 13/436 Anna Street
Saraswathi Nagar
Thirumullaivoyal
Chennai 600062
Email: paperonotebooks@gmail.com
Phone: 9940269276